99zz's Privacy Policy — Your Data, Our Responsibility

99zz (https://99zz.ws) is an online betting and gaming platform serving users in Bangladesh. This Privacy Policy explains how 99zz collects, uses, stores, and protects your personal information.

This privacy policy applies to all 99zz services — including the website, mobile app, live chat, and all other communication channels. By registering with or using 99zz, you are deemed to have accepted this privacy policy.

Our privacy policy is built in accordance with international data protection standards. For any questions, please support@99zz.ws Contact us by email.

99zz collects your information in several ways — during registration, while you use the platform, and when you contact us.

We only collect information that is genuinely necessary to provide our services. Collecting excessive or unnecessary data goes against 99zz's policy.

99zz uses your information only for the specific purposes outlined below. It is never used for any other purpose without your consent.

• Creating your account, verifying your identity, and completing the KYC process.
• Processing deposits, withdrawals, and financial transactions.
• Sending important updates, promotions, and service-related notices.
• Detecting and preventing fraud, money laundering, and illegal activity.
• Continuously improving 99zz's services and user experience.
• Meeting legal obligations and complying with regulatory requirements.
• Monitoring unusual betting behavior as part of our Responsible Gaming policy.

If you no longer wish to receive marketing communications, you can unsubscribe at any time through your account settings or by contacting our support team.

99zz never sells or rents your personal information. However, certain data may be shared with trusted third parties in limited circumstances.

• Payment Providers: To verify transactions with approved payment partners such as bKash, Nagad, and Rocket.
• Identity Verification Agencies: With accredited agencies that assist with the KYC verification process.
• Law Enforcement: With government authorities when required by court order or legal obligation.
• Cybersecurity Partners: With specialist firms dedicated to fraud detection and system security.

Our service partners operate under strict data processing agreements and are not permitted to use your information for their own purposes under any circumstances.

99zz uses cookies on its website to enhance your browsing experience and maintain security. Cookies are small text files stored in your browser.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some 99zz features to not function properly.

How long 99zz retains your personal information depends on the type of data and applicable legal requirements.

• Data for active accounts is retained for as long as the account remains open.
• Financial transaction records are retained for up to 5 years after account closure to meet legal requirements.
• KYC documents are stored in secure, encrypted storage upon successful verification.
• Data associated with inactive accounts is automatically deleted after 2 years.
• Live chat transcripts are retained for up to 90 days.

To request deletion of your data support@99zz.wsvia email. Please note that certain data may not be immediately deletable due to legal obligations.

99zz believes you should have full control over your personal information. You have the following rights:

• Right to Know: You can request to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data where no legal restriction applies.
• Right to Restrict Processing: You can request that we stop using your information for specific purposes.
• Data Portability: You can request your data in a readable, portable format.
• Right to Object: You may object to certain types of data processing.

99zz strictly does not collect or process information from anyone under the age of 18. Age verification is mandatory at registration and is reconfirmed during the KYC process.

• Providing your date of birth at registration is mandatory and will be verified.
• Accounts suspected of belonging to a minor are suspended immediately.
• If any minor's data is collected by mistake, it will be deleted immediately.
• Parents can contact us via email to report any suspicious accounts.

To learn more about Responsible Gaming, visit our Responsible Gaming View page.

99zz uses industry-standard technology to protect your data. Our security measures are continuously updated to defend against emerging cyber threats.

• 256-bit SSL/TLS Encryption: Strong encryption applied to all data transfers.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & DDoS Protection: Server-level intrusion prevention systems.
• Regular Security Audits: Periodic penetration testing conducted by third-party security experts.
• Encrypted Database: All stored data is kept in encrypted format.
• Restricted Access: Only authorised personnel are permitted to access specific data.

Please note that no online platform can guarantee 100% security on the internet. Always keep your login credentials and password confidential, and contact us immediately if you notice anything suspicious.

99zz reserves the right to update this Privacy Policy at any time. If significant changes are made, we will notify you by email or through a platform notification.

• The date of any changes will always be noted at the top of this page under the "Last Updated" section.
• For major changes, advance notice will be sent to your registered email address.
• Continued use of 99zz after any updates will be taken as acceptance of the revised policy.
• Previous versions of this policy are available upon request.

We place the highest importance on our users' privacy and are committed to operating with full transparency at all times. Your trust in 99zz is invaluable to us.